Cloud workload protection offers visibility and security control management across multiple cloud environments from a single console. Identify One of the biggest benefits of the… Read More »Cloud Workload Protection: Does the application support failover of core services?
Field service management software can provide updates on customer emergencies and automatically identify field technicians with the right blend of availability and proximity to respond.… Read More »Field Service Management: What does service management look like in a complex cloud environment?
Intellectual assets are generally categorized as human capital (like the know-how of knowledge workers that is rented by your organization), structural capital (like the policies,… Read More »Customer Success Management: What is the most important part of customer service to you?
Security is a core functional requirement that protects mission- critical information from accidental or deliberate theft, leakage, integrity compromise, and deletion. Event Endpoint protection refers… Read More »Security: How is authentication and identity tied to the product or service security process?
Card Not Present: How do you support solution providers and merchants in setting up added-value services?
If you have just been tasked with doing some research and receiving quotes from a few potential vendors, understand that you have been given a… Read More »Card Not Present: How do you support solution providers and merchants in setting up added-value services?
ServiceNow is a powerful facility management software that enables you to visualize, optimize, and manage the cost of occupancy and use configurable rules to automatically… Read More »ServiceNow: Who is monitoring corresponding monitors?
By redefining the digital customer experience, you can look forward to stronger brand loyalty, a better a customer relationship, and a sales process so personal… Read More »Salesforce Services: Which channels do you use to deliver products and services to your customers?
Data ownership is primarily a data governance process that details your organization legal ownership of enterprise-wide data. Need The problem is that often, managing data… Read More »Data Ownership: Who is the owner of the dataset?
The biggest challenge in customer service is delivering consistent customer experience across all channels ,understanding that a customer should receive a consistently good experience is… Read More »Service Delivery Manager: What is a customer service delivery model?
Supply chain execution systems that include transportation management have proven their ability to deliver high returns on a recurring basis. Identify The requirements of your… Read More »Supply Chain Execution: What specifically would the product or service be like?