The enhanced relationship service-profit chain model is introduced as a plausible explanation for previous problems encountered in the service-profit chain literature and also to provide… Read More »Service-profit chain: What are profitable business models and smart service strategies?
For each specific transition of the service system, a plan is established that encompasses all activities from accepting service system components to resolution of impacts… Read More »Service Transition: How is your organization alerted to the need for the reasonable accommodation?
Monitoring as a service enables organizations to create a blueprint of their entire environment devices, applications, hardware, software. Need Cloud compliance issues occur as any… Read More »Monitoring as a Service: What is a Certified Response Point Service Provider?
Process mining: What could you change or improve about your products, services or business to begin creating a more favorable brand-image in your customers mind?
Risk management is the term applied to a logical and systematic method of establishing the context, identifying, analysing, evaluating, treating, monitoring and communicating risks associated… Read More »Process mining: What could you change or improve about your products, services or business to begin creating a more favorable brand-image in your customers mind?
Whether its a manufacturing firm producing hardware or a software company providing services to organizations, quality management is the very essence of continuous improvement and… Read More »service blueprint: Which decision should be made concerning your business?
ERP software typically consists of multiple enterprise software modules that are individually purchased, based on what best meets the specific needs and technical capabilities of… Read More »ERP: Do large consolidated ERP sites help large international corporations use size efficiently?
From a metrics perspective, service desk skills are defined and measured to ensure the right people are in the correct roles, your mission is to… Read More »Service Delivery Manager: How are service delivery standards measured?
Service Delivery Manager also helps you to improve the customer service and reduce the labor cost involved, the development in itself and the way it… Read More »Service Delivery Manager: Are you ready to start the service delivery review?
You require persons or organizations that represent or assist you in providing your service to keep your information confidential. Different Services When determining a fee… Read More »Cross-selling: How do you establish your fees for additional services and reimbursable expenses?