It is important to realize that simply winging a transition plan may leave holes in the plan itself leading to ineffective goals and objectives that… Read More »Service Transition: What is the purpose of the request fulfilment process?
For each specific transition of the service system, a plan is established that encompasses all activities from accepting service system components to resolution of impacts… Read More »Service Transition: How is your organization alerted to the need for the reasonable accommodation?
Service design methodologies provide a structured way of incorporating customer understanding and involvement in the process of designing better services with better resonance to customer… Read More »Service Transition: What is important to the business?
Data from everyday operations in your organization is collected and brought together with data from sources outside your organization, process automation can expedite back-office tasks… Read More »Service Transition: What are the systems/data that help accomplish the process?
Business capacity management is focused on the current and future business requirements, while service capacity management is focused on the delivery of the existing services… Read More »Service Transition: What is the current capability of the service provider?