Field service management software can provide updates on customer emergencies and automatically identify field technicians with the right blend of availability and proximity to respond.… Read More »Field Service Management: What does service management look like in a complex cloud environment?
integrated logistics support: How well do the existing systems and services currently support the mission?
Inherently included as logistics tasks are program formulation, policy planning, coordination, inspection, integrated logistics processes, joint planning logistics, acquisition and wholesale logistics, product support, asset… Read More »integrated logistics support: How well do the existing systems and services currently support the mission?
operational intelligence: How does your organization accommodate fair use in its day-to-day operations?
Operational intelligence is effective in quickly responding to an attack, but you also need intelligence that will allow you to move from reactive measures to… Read More »operational intelligence: How does your organization accommodate fair use in its day-to-day operations?
The risk of underestimating the necessary time is that the day-to-day work of tactical community management will prevent planning for future strategic initiatives like new… Read More »Online community: What constitutes exceptional customer service?
Availability Management: Where is your actuarial function in the journey of adopting new technology to improve processes and services to stakeholders?
Availability management defines, analyses, plans, measures and improves all aspects of the availability of IT services, and ensures that all IT infrastructures, processes, tools, roles… Read More »Availability Management: Where is your actuarial function in the journey of adopting new technology to improve processes and services to stakeholders?
Think tanks are nonprofit policy research organizations that provide analysis and expertise to influence policymakers. Crowded Knowledge Your experienced team mentors all your employees with… Read More »Think Tank: How much is spent on providing advocacy services?
Organizational standards are benchmarks with which your organization can reflect on customer engagement with your product or service, in order to have successful customer service… Read More »Customer Service: What customer service standards are to be applied?
Your experienced audit professionals take a risk-based approach to internal audit with a view to help your organization improve performance and operating efficiency, reduce the… Read More »Auditing: How would you rate your IT governance auditing experience?