Intellectual assets are generally categorized as human capital (like the know-how of knowledge workers that is rented by your organization), structural capital (like the policies,… Read More »Customer Success Management: What is the most important part of customer service to you?
The understanding of a products life cycle, can help a company to understand and realize when it is time to introduce and withdraw a product… Read More »Software Life Cycle: What are the required business services?
Data quality is generally assumed but in the review and use of the data analysis, questions may arise about the completeness, accuracy, and validity of… Read More »Data Quality: Do you currently manage and maintain multiple reporting systems?
It contains processes, activities, and tasks that are to be applied during the acquisition of a software product or service and during the supply, development,… Read More »ISO 12207: Does application management cost savings preclude customization?
Training needs analysis is the first stage in the training process and involves a series of steps that reveal whether training will help to solve… Read More »Training Needs Analysis: Is the selection of services offered considering the conflict causes?
Cloud Enablement: What are the available services for organizations that leverage an IaaS methodology?
Cloud enablement your cloud enablement offering is focussed on helping your customers make the move to the cloud (or multi-cloud) in order to achieve business… Read More »Cloud Enablement: What are the available services for organizations that leverage an IaaS methodology?
Distributed cloud is the application of cloud computing technologies to interconnect data and applications served from multiple geographic locations. Issue Similarly, cloud computing, which simply… Read More »Distributed Cloud: Does the provider have a range of public, private, and hybrid cloud offerings?
Software as a service (SaaS) is a modern way of providing software as a service to customers with an aim to abstract them off infrastructure… Read More »Software as a Service: Has a vendor already been identified for an RFP?
For many iiot applications, edge computing is the reliable and cost-effective way to ensure data quality, freshness, accuracy and speed of delivery, it will have… Read More »Empowered Edge Computing: Which cloud platforms deliver reliable service?
Itsm positions it services as the key means of delivering and obtaining value, where an internal or external it service provider works with business customers,… Read More »ServiceNow: Which areas would technology help to support during the service lifecycle?