MSSPs focus on the security aspects of IT and are there for the sole purpose of protecting your companys systems and data from security threats.… Read More »MSSP: Can the provider meet requirements for Confidentiality, Availability and Integrity?
Intellectual assets are generally categorized as human capital (like the know-how of knowledge workers that is rented by your organization), structural capital (like the policies,… Read More »Customer Success Management: What is the most important part of customer service to you?
By redefining the digital customer experience, you can look forward to stronger brand loyalty, a better a customer relationship, and a sales process so personal… Read More »Salesforce Services: Which channels do you use to deliver products and services to your customers?
Cloud computing security or simply cloud security is a set of rules and regulations that control the functioning of cloud computing in order to safeguard… Read More »Oracle Cloud Infrastructure: How do you give line managers access to compensation subject areas?
The biggest challenge in customer service is delivering consistent customer experience across all channels ,understanding that a customer should receive a consistently good experience is… Read More »Service Delivery Manager: What is a customer service delivery model?
The enhanced relationship service-profit chain model is introduced as a plausible explanation for previous problems encountered in the service-profit chain literature and also to provide… Read More »Service-profit chain: What are profitable business models and smart service strategies?
For each specific transition of the service system, a plan is established that encompasses all activities from accepting service system components to resolution of impacts… Read More »Service Transition: How is your organization alerted to the need for the reasonable accommodation?
Process mining: What could you change or improve about your products, services or business to begin creating a more favorable brand-image in your customers mind?
Risk management is the term applied to a logical and systematic method of establishing the context, identifying, analysing, evaluating, treating, monitoring and communicating risks associated… Read More »Process mining: What could you change or improve about your products, services or business to begin creating a more favorable brand-image in your customers mind?
Sales associates ongoing, face-to-face interactions with customers are often more timely and accurate and less expensive means for understanding trends. Identify Results-oriented sales letters will… Read More »Sales: How do successful salespeople, or legal or financial services partners, thrive using?
Cross-selling to existing organizations is an excellent way to increase your bottom line but like with anything where you try to increase revenue, there are… Read More »Cross-selling: Are the actual additional costs of the containment measures known?