For each specific transition of the service system, a plan is established that encompasses all activities from accepting service system components to resolution of impacts… Read More »Service Transition: How is your organization alerted to the need for the reasonable accommodation?
Data quality is generally assumed but in the review and use of the data analysis, questions may arise about the completeness, accuracy, and validity of… Read More »Data Quality: Do you currently manage and maintain multiple reporting systems?
Software as a service (SaaS) is a modern way of providing software as a service to customers with an aim to abstract them off infrastructure… Read More »Software as a Service: Has a vendor already been identified for an RFP?
Smart connectivity and user-friendly apps turn mobility into a personal all-in-one service, in which there is a perfect synergy between various modes of transportation and… Read More »Mobility as a Service: Is there a way to build on the existing system?
For many iiot applications, edge computing is the reliable and cost-effective way to ensure data quality, freshness, accuracy and speed of delivery, it will have… Read More »Empowered Edge Computing: Which cloud platforms deliver reliable service?
Mobility as a Service: What difficulties have you encountered when developing services together with customers?
As you shifted from a product-based economy into a service-based economy, customers are more and more pampered with good services, consequently, in the future, you… Read More »Mobility as a Service: What difficulties have you encountered when developing services together with customers?
Competitive differentiation: Does the competitive analysis address the core service and product factors?
Differentiation is a basic business and marketing strategy, by which your organization focuses on distinct differences in its offering to customers as the basis for… Read More »Competitive differentiation: Does the competitive analysis address the core service and product factors?
Data obtained using qualitative data collection methods can be used to find new ideas, opportunities, and problems, test their value and accuracy, formulate predictions, explore… Read More »Data Quality: How long do data need to be kept on removable media, if at all?
Speech Analytics: How do you agree on the primary areas of opportunity to improve services and drive efficiencies?
Speech analytics is still an emerging technology for the call center, and experts predict significant growth for the speech analytics market in the years to… Read More »Speech Analytics: How do you agree on the primary areas of opportunity to improve services and drive efficiencies?
ServiceNow offers a portfolio of robust cloud-based products that automate and manage IT service relationships across your enterprise, the robust saas business management solution is… Read More »Service Catalog: How robust is the current financial management system?