Field service management software can provide updates on customer emergencies and automatically identify field technicians with the right blend of availability and proximity to respond.… Read More »Field Service Management: What does service management look like in a complex cloud environment?
Intellectual assets are generally categorized as human capital (like the know-how of knowledge workers that is rented by your organization), structural capital (like the policies,… Read More »Customer Success Management: What is the most important part of customer service to you?
By acting as a single point of contact for the prospect, the customer success manager is largely responsible for the prospects initial impression of the… Read More »Support Manager: Does your organization have a history of making short-lived changes?
Shared Services Center: How would one create a vision for shared services, data, and cultural reform?
Shared services centers absorb administrative work from organization units to realize efficiency and quality improvements. Issue Organizations have and will continue to migrate additional functions… Read More »Shared Services Center: How would one create a vision for shared services, data, and cultural reform?
When the right type of model is chosen, the business can realize gains from efficiency by using cost estimation to quickly calculate expenses and make… Read More »SCOR model: What are the innovative Supply Chain Management practices?
OmniPlan: Does your organization have experience in providing the goods/services of the for-profit project?
Project management software is software designed to track the development of projects that take weeks, months or years to complete, providing project managers and other… Read More »OmniPlan: Does your organization have experience in providing the goods/services of the for-profit project?
Achievement of Business Value: What capabilities are essential to deliver business value and which can go?
The idea of the value chain is based on the process view of organizations, the idea of seeing a manufacturing (or service) organization as a… Read More »Achievement of Business Value: What capabilities are essential to deliver business value and which can go?
The primary goal of the firm is to provide cost-effective solutions for organizations who face hurdles regarding visibility, organic lead generation, customer retention and brand… Read More »GSLC: Is the application dependent on any other existing applications or external services?
EPC contracts are, by their nature, different to traditional or design and build forms of contract and are intended for entirely different types of project.… Read More »EPC Contracts: What who how can the facilitation service help?
Product management is an organizational function within a company dealing with new product development, business justification, planning, verification, forecasting, pricing, product launch, and marketing of… Read More »Product Management: What are needed knowledge and skills?