Cloud workload protection offers visibility and security control management across multiple cloud environments from a single console. Identify One of the biggest benefits of the… Read More »Cloud Workload Protection: Does the application support failover of core services?
Intellectual assets are generally categorized as human capital (like the know-how of knowledge workers that is rented by your organization), structural capital (like the policies,… Read More »Customer Success Management: What is the most important part of customer service to you?
It is important to realize that simply winging a transition plan may leave holes in the plan itself leading to ineffective goals and objectives that… Read More »Service Transition: What is the purpose of the request fulfilment process?
Customer service representatives, sales professionals, sales and customer service supervisors and managers, marketing professionals and managers, front line workers anyone and everyone who comes into… Read More »Customer Service: Do you respond appropriately to Customer Service complaints?
For each specific transition of the service system, a plan is established that encompasses all activities from accepting service system components to resolution of impacts… Read More »Service Transition: How is your organization alerted to the need for the reasonable accommodation?
Cross-selling to existing organizations is an excellent way to increase your bottom line but like with anything where you try to increase revenue, there are… Read More »Cross-selling: Are the actual additional costs of the containment measures known?
customer engineer: Is training or other customer support important to the user of the supply or service?
Engineers, as practitioners of engineering, are professionals who invent, design, analyze, build and test machines, complex systems, structures, gadgets and materials to fulfill functional objectives… Read More »customer engineer: Is training or other customer support important to the user of the supply or service?
Whether its a manufacturing firm producing hardware or a software company providing services to organizations, quality management is the very essence of continuous improvement and… Read More »service blueprint: Which decision should be made concerning your business?
Cross-selling: Is the product or service platform-based, with the opportunity for additional products or services?
Cross-selling and upselling are marketing techniques that are applied during the sales process to increase the value of the transaction to both the buyer and… Read More »Cross-selling: Is the product or service platform-based, with the opportunity for additional products or services?
A service delivery managers role focuses on keeping organizations satisfied with your organization services through managing projects, fixing any reliability issues, tracking service metrics, managing… Read More »Service Delivery Manager: Is the persons identification valid?