By acting as a single point of contact for the prospect, the customer success manager is largely responsible for the prospects initial impression of the… Read More »Support Manager: Does your organization have a history of making short-lived changes?
The Art of Service
Business Development Management: Does your organization distinguish between marketing and business development?
Conduct organizational studies and evaluations, design systems and procedures, conduct work simplification and measurement studies, and prepare operations and procedures manuals to assist management in… Read More »Business Development Management: Does your organization distinguish between marketing and business development?
Quality of Service: What strategies do successful nonprofits utilize to increase funding as relates to the delivery of quality sustainable service?
Specifically, quality costs are a measure of the cost of quality categories specifically associated with the achievement or non-achievement of product or service quality, including… Read More »Quality of Service: What strategies do successful nonprofits utilize to increase funding as relates to the delivery of quality sustainable service?
It is important to realize that simply winging a transition plan may leave holes in the plan itself leading to ineffective goals and objectives that… Read More »Service Transition: What is the purpose of the request fulfilment process?
ServiceNow is a powerful facility management software that enables you to visualize, optimize, and manage the cost of occupancy and use configurable rules to automatically… Read More »ServiceNow: Who is monitoring corresponding monitors?
Business process outsourcing keeps your profit margins healthy by adjusting to how you do business, enabling you to dedicate staff dollars to skilled positions and… Read More »Business Process Outsourcing: What are ways RPO providers can help?
By redefining the digital customer experience, you can look forward to stronger brand loyalty, a better a customer relationship, and a sales process so personal… Read More »Salesforce Services: Which channels do you use to deliver products and services to your customers?
Customer Journey Analytics: How much visibility and control do customers have on service issues through online portals?
Customer journey analytics helps organizations to know about what, why, and how a customer behaves during the entire journey, as every experience can alter the… Read More »Customer Journey Analytics: How much visibility and control do customers have on service issues through online portals?
Cloud computing security or simply cloud security is a set of rules and regulations that control the functioning of cloud computing in order to safeguard… Read More »Oracle Cloud Infrastructure: How do you give line managers access to compensation subject areas?
Data ownership is primarily a data governance process that details your organization legal ownership of enterprise-wide data. Need The problem is that often, managing data… Read More »Data Ownership: Who is the owner of the dataset?